Home / Terms of Service

Terms of Service

Effective September 21, 2026. These terms cover use of touramericausa.com and the way we schedule repair and storage at the yard. The written estimate, invoice, or storage agreement for your vehicle controls that job if it conflicts with a general sentence here. Se habla español. Call 305.639.1919 if you want this explained in Spanish.

The company

The site is operated by Tour America RV's, Inc., 5091 B NW 79th Avenue, Doral, FL 33166. Phone 305.639.1919. Fax 305.639.1918. Email info@touramericausa.com. The office is open Monday–Friday 8:00 AM – 4:30 PM. Closed Saturday & Sunday. A form sent after hours is read the next business day. If the vehicle is unsafe to drive, say so, and call.

Using the website

You may read the pages and send a note. You may not misuse the site, scrape it in a way that knocks it over, or send malware through a form. The text and photos are ours or used with permission. You may share a link. You may not copy the site and present it as another shop.

Articles and how-to pages are general information for owners in South Florida. They are not an inspection of your RV. Do not treat a blog post as a reason to open a propane system or a roof seam yourself.

What a form is

Sending the form does not reserve a bay and does not start a storage contract. It asks us to contact you. By sending your phone number, you agree we may call you about that request. We do not use it for unrelated automated marketing. There is no customer login. Do not send passwords or card numbers through the form.

Repairs

We repair RVs and related systems we agree to take. Before paid repair work, we tell you what we found and what it will cost. When Florida’s Motor Vehicle Repair Act applies, that conversation is the written estimate the statute requires, and we do not exceed it except as the statute allows. Hidden damage — a rotten floor, a failed seal, a part the maker no longer sells — stops the job until you approve the change.

You are responsible for a truthful description, access to the vehicle, and telling us about known hazards. Personal items should come out of the coach before we store or repair it. We are not a warehouse for household goods left inside.

Parts keep the manufacturer’s warranty. Our workmanship warranty is what is written on the invoice. If the invoice is silent, ask us to write it down before you pay. We do not warranty conditions we did not agree to fix, owner-supplied parts, or later damage from use. Florida law gives you rights a ticket cannot take away, including rights against deceptive practices. Nothing here waives a right that cannot be waived.

Storage

Storage customers have 24-hour access. Cameras cover the yard. A storage spot is not yours until we confirm it and you sign or accept the written storage agreement. That agreement — not this webpage — sets the rate, the access rules, what may be stored, and what happens if the account is unpaid. Insurance on the stored vehicle and its contents is yours to carry. Our cameras are for the security of the yard. They are not a guarantee that nothing can ever be damaged.

A rig for sale

When we have a vehicle for sale, the listing on the site is an invitation to ask. It is not a warranty of condition. Any sale is a separate written bill of sale. Until that paper is signed and the price is paid, the vehicle is not yours.

Price and payment

The price is the price on the estimate, invoice, or storage agreement you accept. This website does not take payment. Payment is due as stated on the invoice, at the yard. We tell you the method before the paid work starts.

Limitation of responsibility

For the website alone: the pages are a convenience. To the extent Florida law allows, we are not liable for a loss that comes only from relying on a general article instead of bringing the vehicle in. For claims that are only about use of the website, liability is limited to one hundred dollars. That cap does not apply to a repair we performed or a storage agreement we signed.

For work we perform: we are responsible for doing the agreed work in a workmanlike way. We do not limit liability for bodily injury or property damage caused by our own negligence where Florida law does not allow that limit. We are not liable for damage that was already there, or for a different shop’s later work, if you did not give us a reasonable chance to correct a warranty item.

Disputes

Florida law governs these terms and any repair or storage contract that does not choose another state’s law in a signed writing. A lawsuit about the website, or about a vehicle at this yard, is brought in the state courts of Miami-Dade County, Florida, or in the federal court that covers that county if a federal statute gives that court the case. Small-claims court is available if the claim fits. Call us before you file. We would rather fix the job.

If a court holds one sentence unenforceable, the rest stays. A delay in enforcing a term is not a waiver.

Changes

We may update these terms by posting a new version and changing the effective date. The version in effect when you approved an invoice or a storage agreement governs that agreement. The version in effect when you use the site governs later use of the site.

Contact

Tour America RV's, Inc.
5091 B NW 79th Avenue
Doral, FL 33166
305.639.1919
Fax 305.639.1918
info@touramericausa.com